The social web is now all around us. And it has altered people’s behaviour and expectations. It has not only become normal for “digital natives” to obtain services and current information at all times using social media channels, compare features and expect responses to questions and criticism in chats, forums and timeline posts. The bar … Continue reading Social media: the direct route to the customer
Der Beitrag Social media: the direct route to the customer erschien zuerst auf Connected.